Volume 15, Issue 58 (7-2006)                   jour guilan uni med sci 2006, 15(58): 73-80 | Back to browse issues page

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Khori V, Semnani S, Dadjoo M, Besharat S. Effects of an Active Multifaceted Educational Intervention on Dispensing Time in the Pharmacies of Gorgan. jour guilan uni med sci. 2006; 15 (58) :73-80
URL: http://journal.gums.ac.ir/article-1-469-en.html
Abstract:   (4494 Views)
Abstract Introduction: The pharmaceutical care framework requires an active client-pharmacist partnership, particulary with respect to consultation about medication (dispensing process). The educational intervention can imply to improve rational use of drugs. Objecti ves: In this study the effect of active group discussion and dispenser feedback in increasing the patient care indicator (dispensing time) in the pharmacies of Gorgan were examined. Materials and Methods: An interventional, semi-experimental study was designed. The study was conducted in Gorgan,thirty pharmacies and 750 pharmacy client, were randomly selected in each step (before and after intervention). A structural questionnaire was used to interview clients. Data were collected from patients and by interviewing immediately after patient-dispenser encounter. Focused group discussion, audit feedback and distribution of educational bucklet were designed and conducted, after two months. All data were collected and analyzed with SPSS-11.5 software and were shown as mean±SE. Results: Data from 750 prescriptions before intervention showed that the average drug dispensing time was 19.43 ± 5.83 seconds and the average waiting time was 4.91 ± 1.2 minutes. In the post-intervention period, we had significant increase in the aformention indicators. Patients’ satisfaction and knowledge of adverse effects and dosage information significantly increased after intervention. Conclusion: The study shows the impact of active educational intervention in improving WHO patient care indicator (dispensing time).
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Type of Study: Research | Subject: Special
Received: 2014/01/15 | Accepted: 2014/01/15 | Published: 2014/01/15

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