TY - JOUR T1 - Assessment the Client Satisfaction in Prenatal Unit of Rasht Public Hospitals TT - بررسی میزان رضایت‌مندی مراجعه‌کنندگان واحد مراقبت‌های پیش از زایمان در بیمارستان‌های دولتی شهر رشت JF - gums-med JO - gums-med VL - 17 IS - 66 UR - http://journal.gums.ac.ir/article-1-306-en.html Y1 - 2008 SP - 29 EP - 37 KW - Hospitals-Public KW - Patient Satisfaction KW - Prenatal Care N2 - Abstract Introduction: The objective of prenatal care is to reduce the rates of maternal and neonatal mortality and morbidity by early diagnosis, treatment and prevention. Satisfaction of the clients is a valuable means for performance assessment of the planners and executive authorities of health and treatment systems can lead to planning for promotion of the ways for providing the care services. Objective: Determine the satisfaction rate of prenatal care in two public hospitals in Rasht. Materials and Methods: In this descriptive cross- sectional study 600 pregnant women who were referred to two public hospitals of Rasht (Alzahra and Rasool-Akram) were selected with simple-randomized sampling. The data collection instrument consisted of two-part questionnaire including demographic variable and criteria of satisfaction. Score were measured according to likert scale. Data were analyzed SPSS 10 software and chi-square t- tests .P M3 ER -