Introduction: The advantages of some organizations over others, are the employees in those organizations whose level of loyalty and commitment causes the duties to be performed with higher quality.The sensitivity of this issue in hospitals could be in the spotlight.
Objectives: The aim of this study was to investigate the relationship between emotional intelligence, organizational justice, job satisfaction and organizational commitment in the largest trauma hospital (Poursina) in the north of Iran.
Materials and Methods: The survey was a cross-sectional one and statistical population included all physicians, nurses, radiology staff, administrative and the services personnel of Pour-sina hospital in Rasht. Totally, 216 individuals were selected by Quota sampling and responded to demographic information, emotional intelligence, organizational justice, job satisfaction and organizational commitment questionnaires. All data were analyzed by SPSS software version 16.
Results: Multiple Regression Analysis revealed that three predictive variables of social awareness (&beta=0.324, P<0.0001), procedural justice (&beta=0.286, P<0.0001), and duration of education (&beta=-0.248, P<0.0001) could significantly explain %19 of the shared variance of organizational commitment (F= 15.037,P<0.0001).
Conclusion: The organizational commitment is the major factor affecting the quality of hospital services, and managers of such therapeutic centers can improve their levels of organizational commitment by promoting the social awareness and adhering to procedural justice, especially in personnel with high education.
Conflict of interest: non declared
| Rights and permissions | |
|
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. |